Questions about an order, a return or your Spectra X. Email us and a real person will get back to you.
The things people ask us most about Spectra X.
Yes. Spectra X is sold and supported in Pakistan, with Cash on Delivery available nationwide.
16GB of on board SD NAND storage holds roughly 30 minutes of 1080p video or about 2,000 photos, which you can offload over Wi-Fi 6.
Typical daily use runs 5-7 days between charges, with 4-8 hours of continuous music. A 2 pin magnetic charger tops it up in 2-3 hours.
Spectra X connects to leading third party large language models for questions, search and translation, and has an offline wake word for hands free control.
Spectra X carries an IP54 rating, so it shrugs off dust and light splashes. Fine for everyday wear and light rain, not for swimming.
Yes. The Three9x app pairs over Bluetooth 5.4 and 3.0, and manages captures, sound profiles and firmware updates.
Spectra X carries a limited warranty of 1 year from delivery, covering manufacturing defects. Here is how a claim works.
The warranty does not cover physical damage, normal wear and tear, or unauthorised repairs. Full terms are in our Return, Replacement and Warranty Policy.
We ship nationwide across Pakistan. Pay with Cash on Delivery, HBL Pay, Visa or Mastercard.
Record an unboxing video
Please film yourself opening the parcel. It is required evidence for any claim of damage or missing items, and claims without it may not be accepted.
Tell us what is going on and we will sort it out. Include your order number if you have one, it speeds things up.
